Terms & Conditions

Last updated: October 15, 2026.

1. About this website

Welcome to MartilloTech at https://martillotech.com. These Terms & Conditions apply when you browse or place an order through this website. The MartilloTech brand develops and offers equipment and accessories for 3D printing. For business contact details and enquiries, please see our Contact Us page.

2. Products and compatibility

Product descriptions, images, variants, compatibility information, manuals and technical specifications are provided to help customers make informed decisions. Please confirm printer-model and voltage compatibility before ordering and follow applicable safety and installation instructions. We may correct factual errors or update product information without altering any rights arising from an order already accepted.

3. Prices, availability and orders

Product prices are displayed in the relevant storefront currency. Applicable delivery charges, duties or taxes collected by us will be displayed before an order is submitted. Product availability and pricing may change until an order is accepted. We may reject or cancel an order where stock is unavailable, a pricing or listing error occurred or payment cannot be authorized; any payment already received for a cancelled order will be refunded as required by law.

4. Payment

Only payment methods presented at checkout are available for a given order. Payments may be processed through third-party providers and are subject to their security checks and terms. Do not send payment details by email or through the public contact form.

5. Delivery, returns and refunds

Before ordering, please read our Shipping Policy and Return & Refund Policy. Where these policies conflict with mandatory consumer protection law, the applicable legal rights take precedence. Contact us promptly if an item is defective, incorrect or not delivered.

6. Responsible use and safety

Products are intended for compatible 3D printing equipment and must be installed and operated according to the supplied product documentation. Electrical devices should only be handled in accordance with applicable safety instructions. The website does not replace product-specific installation guidance.

7. Intellectual property

Unless stated otherwise, MartilloTech website text, artwork and brand materials are protected by applicable intellectual property laws. Third-party names and trademarks remain the property of their respective owners. Reference to third-party printer models does not imply sponsorship or affiliation.

8. Privacy

Our online store is hosted by Shopify. Shopify processes information when visitors browse or purchase from the store; where relevant Shopify features are enabled, this may include services informed by interactions with Shopify or other merchants. Shopify and other service providers may be located in other countries. For details of the information we process and available privacy choices, see our Privacy Policy and the Shopify Consumer Privacy Policy.

9. Limitation of liability

Nothing in these Terms excludes or restricts liability that cannot lawfully be excluded, including mandatory statutory consumer rights. To the extent permitted by law, we are not responsible for indirect losses arising from use of the website where not reasonably foreseeable. This section does not alter any rights or remedies that applicable law makes mandatory.

10. Governing law

These Terms & Conditions, and any separate agreements through which services are provided, shall be governed by and construed in accordance with the laws of England and Wales (Law of UK), except that this choice does not deprive consumers of mandatory protections afforded by the law of their place of habitual residence where those protections apply. Courts and dispute-resolution rules apply subject to applicable mandatory law.

11. Contact

For general enquiries, order support, returns or legal notices, use Contact Us or email martillotech.official@gmail.com. Official website: martillotech.com.